Communication Center Representative
At Graybill Medical Group, we’ve been a trusted source of quality health care for multiple generations of North San Diego County and Temecula families. Founded as a small family practice in Escondido 1932 by Dr. Martin B. Graybill, today we're one of the region's premier family practice medical groups, with 12 locations throughout North San Diego County and Temecula. Our capacity to provide for our patients through the full range of care continues as we look to fill the following position:
The incumbent will answer and greet all incoming external and in-house calls from patients, providers, physician’s, insurance carriers, facilities, and other individuals inquiring about Graybill Medical Group with a pleasant tone of voice. Must be able to handle multiple phone lines, be responsive to callers needs, route telephone calls to appropriate parties, take and distribute messages, collect patient demographic and insurance information, schedule/reschedule/confirm appointments, page over head when requested, stay calm handling emergency situations and represent the company in a professional manner.
Skills / Requirements
1yr medical office/scheduling experience required. Incumbent must have strong customer service and organization skills, a clear speaking voice, a high comfort level with multi-tasking and handling a multi-line phone. Must be computer literate, have strong written and verbal skills, and knowledge of medical terminology. Must be a team player and have the ability to function in a high stress environment. Previous EMR/PBX experience helpful. Bilingual (English/Spanish) highly preferred.
If you feel qualified for the above position apply below - We'd love to hear from you!
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications and business need. Our workplace is drug free in a manner consistent with federal law. Background checks and pre-employment health/drug screens are required before employment begins.
Job Status: Full Time
Job Reference #: 861506