Communication Center Representative
At Graybill Medical Group, we’ve been a trusted source of quality health care for multiple generations of North San Diego County and Temecula families. Founded as a small family practice in Escondido 1932 by Dr. Martin B. Graybill, today we're the region's largest Independent Multi-specialty Medical Group. Our capacity to provide for our patients through the full range of care continues as we look to fill the following position:
The incumbent will answer and greet all incoming external and in-house calls from patients, providers, physician’s, insurance carriers, facilities, and other individuals inquiring about Graybill Medical Group with a pleasant tone of voice. Must be able to handle multiple phone lines, be responsive to callers needs, route telephone calls to appropriate parties, take and distribute messages, collect patient demographic and insurance information, schedule/reschedule/confirm appointments, page over head when requested, stay calm handling emergency situations and represent the company in a professional manner.
Skills / Requirements
1yr medical office/scheduling experience required. Incumbent must have strong customer service and organization skills, a clear speaking voice, a high comfort level with multi-tasking and handling a multi-line phone. Must be computer literate, have strong written and verbal skills, and knowledge of medical terminology. Must be a team player and have the ability to function in a high stress environment. Previous EMR/PBX experience helpful. Bilingual English/Spanish highly preferred.
If you feel qualified for the above position apply below - We'd love to hear from you!
Job Status: Full Time
Job Reference #: 861506