Member Services Clinical Care Coordinator
At Graybill Medical Group, we’ve been a trusted source of quality health care for multiple generations of North San Diego County and Temecula families. Founded as a small family practice in Escondido 1932 by Dr. Martin B. Graybill, today we're one of the region's premier family practice medical groups, with 14 locations throughout North San Diego County and Temecula. Our capacity to provide for our patients through the full range of care continues as we look to fill the following position:
Member Services Representative assists in producing the census report, processing of referrals (minimum of 540/mo) and denials, letters, claims, tracking information, and handling telephone calls with patients and provider relation issues via an ACD line majority of the day.
Skills / Requirements
Must have experience in processing referrals both HMO and PPO/TriCare. Excellent typing skills and professional, customer service focused telephone skills are essential. High school graduate, basic computer skills with a minimal typing speed of 35 wpm, complete understanding of Microsoft Word and Excel, good organizational and multi-tasking skills, and the ability to enter data in multiple formats/programs. Prior NextGen and IDX experience beneficial. Bilingual in English and Spanish preferred.
If you feel qualified for this position apply below - We'd love to hear from you!
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications and business need. Our workplace is drug free in a manner consistent with federal law. Background checks and pre-employment health/drug screens are required before employment begins.
Job Status: Full Time
Job Reference #: 859803