Job Description

Receptionist - 4S Ranch - Graybill
Job Details
GB-4S-FO - San Diego, CA
Full Time
High School
Admin - Clerical

Join us in our mission to heal, comfort and promote health in the communities we serve!

Graybill Medical Group is now affiliated with Arch Health Medical Group. Like Graybill, Arch Health is a large multi-specialty group practice with offices in North San Diego County. By combining resources, the two medical groups will be able to offer a wider range of services through a network of 170 primary care and specialty physicians and advanced practitioners and 22 locations in North San Diego and South Riverside Counties.

We are a multi-specialty, not for profit medical group that is dedicated to enhancing the health of people in our communities. We offer access to comprehensive services to meet all your healthcare needs, including urgent care, primary and specialty care services. We are a Palomar Health affiliate and together we are committed to providing superior care, close to home.

We are always looking for talented, compassionate, qualified professionals who will embrace our culture of excellence, service, integrity and innovation.

We are looking for a Receptionist at our Graybill Office at the 4S Ranch location. The Receptionist will answer and route telephone calls, greet patients, schedule appointments, determine patient eligibility as necessary, create charts and perform other front office duties as assigned. May provide phone coverage for Receptionists out in other departments. 

Key responsibilities include but not limited to:

  • Greets and checks in patients when they arrive to the office.
  • Maintains a high level of customer service with patients and their family members, staff, and providers.
  • Has patient complete required forms, obtains necessary signatures, and accurately enters the patient information for registration.
  • Ensures all insurance, personal and health information is obtained and verified prior to each patient’s appointment. Scans insurance card.
  • Maintains daily scheduling and confirmation of patient appointments.
  • Responds to heavy volume of incoming calls for appointments and other requests.
  • Collects patient insurance co-payments, co-insurance, deductibles, and prior balances and explains payment policy/billing procedures, and patient financial responsibility.
  • Prepares and files patient forms.
  • Balances daily monies and receipts, and ensures accuracy of fee tickets & batch summaries.






A qualified candidate will meet the following requirements:

  • High School diploma or GED
  • At least (1) year of experience in a customer service position, preferably in a medical practice setting.
  • Working knowledge of contracted insurances, patient benefits, and third party requirements preferred.
  • Excellent verbal, written and interpersonal communication skills.
  • Proficient computer software skills in MS Word, Excel, Outlook, and some Publisher.
  • Excellent organization and time management skills.
  • Experience with medical practice protocols related to scheduling appointments.
  • Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
  • Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.


Arch Health Medical Group offers a comprehensive benefits program including:

  • Medical, Dental and Vision insurance
  • Company paid basic term life insurance and long-term disability insurance
  • Flexible Spending Account for Medical
  • Dependent Care Assistance 
  • 401(k) with company match up to 4%
  • PTO (personal time off)
  • Paid holidays
  • Pet Insurance
  • Gym discounts
  • Plus many more!

Arch Health Medical Group maintains a drug-free workplace and smoke free working environment. Employees are required to successfully pass a pre-employment drug screen. 

Arch Health Medical Group is an Equal Opportunity Employer and values diversity in the workplace.



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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